We care about Quality

 We are ISO 9001:2008 Quality Certified.

This means we are independently audited annually and certified to have the business processes and procedures to ensure that we can delivery quality products and services.

 We are always welcoming of feedback from our customers and partners.

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Quality Statement:

We are engaged in the Sales of Software and Hardware Solutions, and the provision of quality professional services.

We sell  and deliver services and products – that’s what we do. If our customer aren’t consistently getting what they expected they don’t consistently buy from us, we don’t succeed. Neither do our customers. Its all pretty simple.

We aim to always achieve customer satisfaction by consistently meeting requirements.

To achieve this, the expectations, needs and requirements of our customers and other interested parties must be identified and satisfied - or exceeded where possible.

We believe that the key to success in this regard is our quality system - which is based on the International standard - ISO 9001:2008. The system ensures that effective controls are consistently and adequately applied to our work processes, and provides a record of our quality-related activities.

We are committed to maintaining, and continually improving the effectiveness our quality system. All employees, suppliers and delivery partners are invited and expected to share in this commitment. We have allocated sufficient resources to ensure that quality remains at the heart of our business.

Any suggestions that may assist us in our pursuit of quality are welcomed.

Alan Jones

Aeco Pacific Managing Director